The superpower of the right reaction.
My son showed it to me at breakfast.
Morning.
Cereal with milk.
A new anime episode on his phone.
At some point, his phone drops straight into the bowl.
Three reactions at the same time.
My wife looks at him with outrage.
I observe the situation with curiosity.
My son, with a completely serious face, pulls the phone out of the milk, brings it to his mouth and says:
“yum yum yum.”
My wife walks off to another room.
I could not stop laughing.
There is an idea I heard a long time ago and keep coming back to:
To succeed, a person needs to be able to do just one thing: react correctly to whatever happens.
A problem rarely exists on its own.
It emerges from the combination of people’s reactions.
But if you can shift the course of events with your own response, a conflict turns into a joke.
Tension turns into laughter.
My son did not hesitate for a second.
He flipped the situation before it even had time to become a problem.
I decided not to forget this today.
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Processes inside companies often grow like a Tetris board: one new piece at a time, one awkward fit after another, until the whole structure looks normal only because people got used to it.
If you have a manual workflow between tools, I can help map the logic, design the system, and automate it in a way your team can actually use.